Returns Policy

We regret that cords we sell by the metre or custom orders cannot be returned.

Full reels of cords in unused and resaleable condition can be returned for a refund. Upon safe receipt at our premises and inspection for condition a refund will then be made for the purchase price for the individual item less a 15% re-stocking fee. Delivery charges incurred will not be refunded. If your order qualified for a free delivery a deduction may also be made for our delivery costs.